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field service

field_serviceKeep your field staff moving with easy access to customer and equipment locations, work order and equipment details and inspection history, all at their fingertips and right from their Smartphone, iPad or other mobile device.

Field services can now quickly view and measure asset readings, create measurement documents and complete work and asset inspection orders. Our Field Service Module also gives mobile workers the ability to instantly notify other service teams of current equipment status and additional service needs.

The Smartsoft Mobile Field Service Module from Smartsoft Mobile Solutions delivers mobile access to SAP and other back-office systems for inspection personnel, sales and customer service teams, work order executives and other field staff.

Key Features
  • Equipment locator and inspection history
  • Customer locator
  • Instant service notifications and updates
  • Work order management and execution
  • Warranty check
  • BOM and equipment details
  • Maintenance information
 

How it works for you
  • Instant visibility into work orders
  • Quick access to equipment details and warranty information
  • Real time status on equipment and work orders
  • Increased field staff productivity
  • Modules run on your existing mobile devices
  • 24x7 access to product information and purchase orders
  • 24x7 support
 

device platforms
  • Android 1.5 or later
  • Apple iOS 2.0 or later
  • Blackberry 4.5 or later
  • Windows Mobile 6.0 or later

 

 


 
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