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How Are Your Customers Using Their Mobile Devices?

Mobile Content Usage

In July, 2 out of 3 U.S. mobile subscribers used text messaging on their mobile device, up 1.4 percentage points versus the prior three month period. During that same time-frame, browsers were used by 33.6 percent of U.S. mobile subscribers (up 2.5 percentage points). Subscribers who used downloaded applications comprised 31.4 percent of the mobile audience, representing an increase of 1.6 percentage points from the previous period. Accessing of social networking sites or blogs increased 1.9 percentage points, representing 21.8 percent of mobile subscribers.

Mobile Content Usage
3 Month Avg. Ending Jul. 2010 vs. 3 Month Avg. Ending Apr. 2010
Total U.S. Mobile Subscribers Ages 13+
Source: comScore MobiLens
  Share (%) of Mobile Subscribers
Apr-10 Jul-10 Point Change
Total Mobile Subscribers 100.0% 100.0% N/A
Sent text message to another phone 64.6% 66.0% 1.4
Used browser 31.1% 33.6% 2.5
Used downloaded apps 29.8% 31.4% 1.6
Played games 22.4% 22.3% -0.1
Accessed social networking site or blog 19.9% 21.8% 1.9
Listened to music on mobile phone 13.8% 14.5% 0.7

This uptick in app usage could be linked to the enhanced functionality and user experience of applications that innovative mobile application developers have incorporated recently.

For more info check out:

Windows Phone 7…. What are the Carriers Going to Do?

Kevin’s Mobile Retailing News Weekly

Smartsoft Mobile Solutions, Inc. gathers the information in this newsletter from a variety of sources.  It is our intent to provide unbiased, accurate information.  We do include trend information and “street talk” that we find relevant or worthy of consideration.  We also leverage our worldwide team of employees and partners to provide timely, newsworthy information.  Using less formal channels, combined with our real world experiences allows us to supply with information critical to decision making in our mobile world.

Kevin Benedict Interviews Smartsoft Mobile’s Ed Krufka

Kevin Benedict interviewed Smartsoft Mobile’s Ed Krufka, SVP Solution Services, on July 23, 2010.  Ed talked about the strength of Smartsoft Mobile and why the Smartsoft clients find value in their relationship with Smartsoft Mobile.

Smartsoft Mobile empowers some of the world’s largest multi-national organizations to extend and improve business processes by providing mobile solutions to their employees and customers. Our over 700 experienced ERP/mobile consultants have over 5,000 man-years of experience helping over 400,000 mobile users achieve their business goals with powerful mobile B2B and B2C applications, designed and developed specifically for today’s popular consumer and industrial grade mobile devices.

See Kevin’s article here Enterprise Mobility Strategies for SAP and Others and watch the video here.

Smartsoft Mobile Introduction

When you hear “there’s an app for that,” Smartsoft Mobile may just be the team providing that app.

Smartsoft Mobile provides business to business and business to consumer mobile apps for today’s savvy businesses. These businesses recognize the divergence of .com sites and mobile apps and the growing reliance of the mobile user on their “go-to” device.

Smartsoft Mobile combines experienced mobility providers, business consultants, and a strong partner network to deliver rich experiences for the mobile user. From the mobile users’ perspective, Smartsoft Mobile’s solutions get the appropriate data and provide information at the point of performance, on-demand, where the mobile user needs that information.


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